Imagine you have a problem to solve that has some similarities to problems you have previously solved. if focusing on the similarities leads you relatively quickly to a solution, you would be benefiting from the heuristic; on the other hand, if focusing on the similarities prevents or slows your finding a solution, you would be hindered by the barrier to problem-solving.

Lakita wants to get a degree in accounting so that she can become a cpa. she has decided to take classes online, however, because she is very timid about going to a class with 30 other students where she might be expected to speak out. she is afraid that if she says something silly, gives a wrong answer, or just acts in an inappropriate way she will be shamed in front of others. lakita has always struggled with this problem, and has thus lived as relatively isolated life for quite a few years. lakita might be diagnosed as having: antisocial personality disorder.negativistic personality disorder.avoidant personality disorder.schizoid personality disorder.