Social Studies, 13.12.2019 17:31 trippynarco

One of the reasons service failures need to be addressed quickly is to:
a. minimize the zone of tolerance.
b. increase empowerment zones.
c. avoid negative word of mouth from upset customers.
d. avoid a situational ethics conflict.

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One of the reasons service failures need to be addressed quickly is to:
a. minimize the zone...

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