Someone help and plz make sure it’s right

Ijust need to see how to do this. so you don’t have to answer all of them just a step by step explanation of one.

Monitors manufactured by tsi electronics have life spans that have a normal distribution with a standard deviation of 1800 hours and a mean life span of 20,000 hours. if a monitor is selected at random, find the probability that the life span of the monitor will be more than 17,659 hours. round your answer to four decimal places.

Aflagpole broke in a storm. it was originally 8 1 81 feet tall. 2 8 28 feet are still sticking straight out of the ground, where it snapped, but the remaining piece has hinged over and touches the ground some distance away. how far away is the end of the pole from the base of the pole along the ground?