The probability that the first production line stops is 0.5 while the probability that the second production line stops is 0.22 . If the production lines work independently of each other what is the probability that both lines are working at any given time ?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%