Measures the tangible and intangible benefits of an information system; examples include economic (measures the cost-effectiveness of a project); operational (measures how well a solution meets identified system requirements): schedule (measures project time frame to ensure completion): technical (measures the practicality of a technical solution and availability and expertise of tech resources); political (measures how well the solution will be accepted in a given organization); and legal (measures how well a solution can be implemented within existing legal and contractual obligations)