Can someone solve this? Struggling

In addition to academic and extracurricular achievements in school, i am an involved member of my community. i volunteer at the local animal shelter every saturday morning, and i build houses for a nonprofit organization a few times a year with my family. which of these rhetorical devices is most clearly used here? a. inductive logic b. ethos c. parallelism d. text structure

Iam trying to  get  a call through to san francisco. (send, put)

What is the most likely reason schlosser uses a direct quotation in this example excerpt from fast food nation