A return to new normal life occurs in the:
Rising action
Falling action
Conflict
Resolution

Resolution

Explanation:

This is where everything goes back to normal or whatever that involves

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explanation:

the narrator is saying that the old lady made her feel uncomfortable. you know this because they say "i found that rather irksome", "perhaps it was her being so upright and trim", and "i don't think it was that, because i thought that quaintly pleasant." hope this !