How do the authors create a tone that develops their claim and purpose?
by using words with negative connotations, such as brutal
by describing the land with positive connotations, such as fertile
by describing the land with negative connotations, such as rocky
by using words with neutral connotations, such as plant

What central idea does this passage develop? the impact of fate the integrity of leaders the ruthlessness of power the importance of friendship

Lily created comment cards to give customer during the month of july. she takes all the feedback she received and determines how the company needs to improve its product.now that the product is improved,lily is launching a social media campaign to let customers know about the changes.in what department does lily most likly work?

In this excerpt from "quality" by john galsworthy, which two parts clearly indicate the literary point of view of the essay? that tenement had a certain quiet distinction; there was no sign upon its face that he made for any of the royal family—merely his own german name of gessler brothers; and in the window a few pairs of boots. i remember that it always troubled me to account for those unvarying boots in the window, for he made only what was ordered, reaching nothing down, and it seemed so inconceivable that what he made could ever have failed to fit. had he bought them to put there? that, too, seemed inconceivable. he would never have tolerated in his house leather on which he had not worked himself. besides, they were too beautiful—the pair of pumps, so inexpressibly slim, the patent leathers with cloth tops, making water come into one's mouth, the tall brown riding boots with marvellous sooty glow, as if, though new, they had been worn a hundred years. those pairs could only have been made by one who saw before him the soul of boot—so truly were they prototypes incarnating the very spirit of all foot-gear. these thoughts, of course, came to me later, though even when i was promoted to him, at the age of perhaps fourteen, some inkling haunted me of the dignity of himself and brother. for to make boots—such boots as he made—seemed to me then, and still seems to me, mysterious and wonderful.