What are the three reasons that journalists will include quotes?

According to The News Manual, the three main reasons journalists use quotes are:

1.- By repeating or typing the exact words the source spoke during the interview the writer avoids misrepresenting their intended message.

2.- When a journalist writes exactly the phrase or words spoken he or she allows the readers to see the connection between the ideas expressed and the way they were specifically expressed.

3.- By quoting verbatim a source, a writer allows its readers to appreciate the speaker's particular speaking style and translate some of that 'liveliness' into the written page

the correct answer is a.a peer

churchill's serious tone makes it seem as though he is giving bad news rather than rallying support.