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Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

Drag the tiles to the correct boxes to complete the pairs. match the errors with their definitions. #name #value #ref when a formula produces output that is too lengthy to fit in the spreadsheet cell arrowright when you enter an invalid cell reference in a formula arrowright when you type text in cells that accept numeric data arrowright when you type in a cell reference that doesn’t exist arrowright reset next