A large, prospective client calls you and asks about a competitor's reputation. One of your long time customers had a very bad experience with this competitor. What information do you share with the prospect? How do you respond to the prospect call?

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List at least one thing to check for when you're checking the clarity and professionalism of a document.

Most information security incidents will occur because of select one: a. users who do not follow secure computing practices and procedures b. increases in hacker skills and capabilities c. poorly designed network protection software d. increasing sophistication of computer viruses and worms