Under Juran's Law, whenever a problem occurs, what percentage of the time is the problem the result of a system/process error?

Match each vocabulary word to its definition.1. desktoppicture used to represent acomputer application2. domainnetwork protectionsoftware code that can be viewed,3. iconmodified, and redistributed for freethe background screen on acomputer monitor4. url5. blogan online journalthe part of an internet address that6. firewallrefers to a group of computers on anetworkonline database of web pages7. intranetnetwork for use by an individual8. open address of a web page or9. wikiresource

Events and conditions that happen within an organization that are somewhat easier to deal with when responding to change are called

1. technician a says horsepower information can be used by consumers to compare the power of different automobile engines. technician b says that manufacturers will often list the horsepower output of their engines in the online service information. who is right?