You're a Customer Support Representative for a global Internet provider. Your role is to answer tier one, non-technical questions from customers who call in. If a question is too technical, you are to escalate the call to a
Technical Support Representative. You have be a very unhappy customer on the phone and cannot tell what the
underlying issue is.
Read the following possible courses of action and decide which is the BEST way to handle the situation and which is
the WORST way to handle the situation.
1. Actively listen and then ask follow up questions to help identify the specific problem.
2. Transfer the customer to Technical Support since you can't tell what the problem is.
3. Inform the customer that the problem must be on their end and you can't do anything to help.
4. Tell the customer you're sorry but you'll have to call them back.

Chipotle mexican grill, the american mexican food chain restaurant, opened its first restaurant in the united states in 1993. in 2010, chipotle opened its first restaurant in the united kingdom in london on charing cross. by late may 2013, the company had 6 restaurants in london, but they have not been doing well even though the british have taken a liking to mexican food (boyle, 2013). why has this successful u.s. chain not seen the same success overseas? if you were chipotle's ceo, how would you fix this situation? what is an alternative means of venturing outside of its domestic markets that may allow for a competitive advantage? then, pick a company that has not yet expanded overseas, or if it has expanded, suggest a different strategy for entrance into an overseas market that you feel would be more strategic for the company. research its rivals in the global marketplace and market conditions in the overseas market you are targeting. justify your recommended entry strategy based on these industry and market conditions.

Which value describes the desire to be one’s own boss? a. autonomy b. status c. security d. entrepreneurship

How much does a neurosurgeon can make most in canada? give me answer in candian dollar