Amendments to the Truth-in-Lending Act"s credit card rules state that a company may not retroactively the interest rates on existing card balances unless the account is sixty days delinquent; must provide forty-five days" notice to consumers before changing its credit-card terms; must send monthly bills to cardholders twenty-one days before the date; may not increase the interest rate charged on a customer"s credit-card balance except in situations, such as when a promotional rate ends; may not over-limit fees except in specified situations; must apply payments in of any minimum amount due to the rate when the consumer has balances at different interest rates; and must not finance charges based on the previous billing cycle.

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Match the vocabulary word to the correct definition. 1. human resources department 2. job description 3. ethics 4. labor relations 5. occupational safety & health administration a. a detailed list of the functions and requirements for a position b. the exchange between the employer and employee c. principles that define appropriate conduct d. the government agency responsible for monitoring safety in the workplace e. the division of a business responsible for hiring, managing,maintaining, and firing the workforce

When paul o’neill joined alcoa as ceo, he set a , that there would be zero workplace accidents. a lot of people in the organization thought this was impossible given how dangerous some aluminum-manufacturing jobs are, but alcoa’s safety record improved tremendously. as the board of governors of the american red cross considers planning, one option is to make strategic plans and then direct managers to align tactical and operational plans accordingly. another option is to have planning specialists managers across the organization make their own plans. why might this organization’s executives opt for the latter approach? check all that apply. (a) the environment is a dynamic one, and department and frontline managers can come up with more responsive plans than can central leadership. (b)resources will be better coordinated across the organization in support of the overall strategy.(c) senior leadership will have more control over the organization’s direction. (d)when managers come up with their own plans, they are likely to be more committed to following through on them.