As Thomas described his firm's landscape maintenance program to a buyer for Allentown Medical Center, the buyer interrupted, "Your program sounds like a winner, but I'm not interested in doing business because start-up landscaping firms go in and out of business in just a few months." Thomas responded with, "I'm sorry, but that simply is not true of our firm. We have been in the business for over 15 years." Thomas's response illustrates the method of responding to objections.

Direct denial.

Explanation:

As Thomas described his firm's landscape maintenance program to a buyer for Allentown Medical Center, the buyer interrupted, "Your program sounds like a winner, but I'm not interested in doing business because start-up landscaping firms go in and out of business in just a few months." Thomas responded with, "I'm sorry, but that simply is not true of our firm. We have been in the business for over 15 years." Thomas's response illustrates the Direct denial method of responding to objections.

Direct denial: It is a method of handling a prospect's objection by making a strong statement that is only appropriate when the prospect's statement is erroneous. Salesperson use this technique to handle objections. There are disadvantages to this technique is that it may also lead to an argument.

In the given case, Thomas´s response to the objection raised by the buyer was an example of a direct denial method of responding to objections.

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due to the changes the federal reserve is making the unused reserves will impact the economy by them facing inflation. inflation is definfed as the increase in pricing of a good or service but the decline of the value of money used for purchasing those items. when the economy has a high inflation rate, they are subject to money loss and hurt on the economy.