Lloyd does not really define himself in terms of his organization. He has been experiencing low identification with his firm. His manager has been increasingly concerned as a result of Lloyd's decreased satisfaction because he knows it is likely that Lloyd will experience: .

Decreased OCBs

Explanation:

Lloyd does not really define himself in terms of his organization. He has been experiencing low identification with his firm. His manager has been increasingly concerned as a result of Lloyd's decreased satisfaction because he knows it is likely that Lloyd will experience Decreased OCBs.

Organizational citizenship behavior (OCB) is a term used for discretionary effort of employee, which is not a part of formal job requirement rather it is voluntary commitment of employee, it add value to the organization and help organization to flourish and create positive environment for other employees at organization.

In the given case, manager has been increasingly concerned as a result of Lloyd's decreased satisfaction, which is a sign that organization is lacking in organizational citizenship behavior in employee, therefore, there is a decrease OCB.