heather's clarification of the task andrea is presenting to the group reflects which of the steps from the rational decision-making model in exhibit 6-3 loading...?

a. evaluate the alternatives

b. identify the decision criteria

c. select the best alternative

d. develop the alternatives

e. define the problem

Explanation:

You start with step 1 that establishes the issue.  

A issue is that a current condition is separated into a desirable one.

The decision-maker who overlooks the problem or who determines the incorrect problem will track many poor decisions.  

In the second stage, the key decision factors to resolve the problem are established. In making the decision, the decision-maker chooses what is important. Any variables not listed here are treated as insignificant. It refers to the desires, beliefs and similar personal preferences of the decision-maker.

The third step would be to weigh down the parameters previously identified and give them the right priority in the decision.  

In step 4, we build solutions that can resolve the problem successfully.  

Step five uses each parameter to score each choice. Analyze every choice objectively and assess it.  

As compared with the parameters and weights defined in the second and third phases, the strengths and weaknesses of each choice are clear. Finally, the correct decision is to be determined. Assess the weighted parameters for each selection and select the highest overall score alternative.

hardwork and determination

the answer is either c or b, i cant be to sure tho.