Who was your most difficult customer?

• give me an example of a time when you did not meet a client's expectation. what happened, and how did you attempt to rectify the situation?

• when you're working with a large number of customers, it's tricky to deliver excellent service to them all. how do you go about prioritizing your customers' needs?

• tell the story of the last time you had to apologize to someone.

Do you think a travel organization company might be able to get less expensive airline tickets then you as an individual could get? (no less then 25 words)

You are the manager of the packaging department in a cookie factory. (obviously, the packaging employees cannot eat the cookies that are transferred in during the period.) after your employees insert cookies into colorful packages (step 1) for display on store shelves, the packages of cookies are then boxed using cardboard cartons (step 2) for shipment to stores. each unit of product is represented by a carton of packaged cookies. the packaging department began the period with 1,000 units of cookies. during the period, 5,000 units of cookies were transferred in from the baking department and 5,500 units of cookies were transferred out to the finished goods department. the number of units of cookies in the ending inventory of the packaging department equals:

United continental holdings, inc., (ual), operates passenger service throughout the world. the following data (in millions) were adapted from a recent financial statement of united. sales (revenue) $38,901 average property, plant, and equipment 17,219 average intangible assets 8,883 1. compute the asset turnover. round your answer to two decimal places.