Maria was asked to deal with a customer complaint that had not been satisfactorily dealt with over the course of 6 weeks, during which time many attempts to satisfy the customer's concerns failed. maria began her message to the client by identifying herself as the vice president of customer affairs. as a good communicator, she did this
a. to establish her credibility to speak for the company
b. to make the customer feel inferior to her
c. to induce the customer to stop complaining and listen
d. to let the customer know there were no options remaining to solve the issue
e. to show the customer the problem had escalated
Answers: 3
Business, 21.06.2019 20:20
On february 3, smart company sold merchandise in the amount of $5,800 to truman company, with credit terms of 2/10, n/30. the cost of the items sold is $4,000. smart uses the perpetual inventory system and the gross method. truman pays the invoice on february 8, and takes the appropriate discount. the journal entry that smart makes on february 8 is:
Answers: 3
Business, 22.06.2019 03:30
Lindon company is the exclusive distributor for an automotive product that sells for $30.00 per unit and has a cm ratio of 30%. the company’s fixed expenses are $162,000 per year. the company plans to sell 20,200 units this year. required: 1. what are the variable expenses per unit? (round your "per unit" answer to 2 decimal places.) 2. what is the break-even point in unit sales and in dollar sales? 3. what amount of unit sales and dollar sales is required to attain a target profit of $72,000 per year? 4. assume that by using a more efficient shipper, the company is able to reduce its variable expenses by $3.00 per unit. what is the company’s new break-even point in unit sales and in dollar sales? what dollar sales is required to attain a target profit of $72,000?
Answers: 2
Maria was asked to deal with a customer complaint that had not been satisfactorily dealt with over t...
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