Add the authors second claim to complete that chart

Why should emoticons and abbreviations be used sparingly in business e-mails? a.they lack formality. b.most people aren't familiar with all the emoticons and abbreviations. c.it's better to clearly state emotions and messages. d.all of the above

What is dialogue and how do you correctly punctuate it in a narrative?

Describe a trait that would black moth survive in sooty environment explain