Any thai ppl out there

Identify which stage of the listening process is occurring in the following scenario. on the way home from school, erik enthusiastically began telling his older brother gunter about an upcoming class field trip to the zoo. gunter looked up after a moment and said, "what? " as he pulled his earphones out of his ears. answers choices:

Which of the following should not be included in a thesis statement? transition wordsmain ideasimpersonal language"i" statements

The scernio an example of which step in the five step model of communication jack: it was nice to meet you