What causes people to take credit for success and deny responsibility for failure

What does this saying mean: "我舍友说每次看咱俩视频 他们的心灵都会受到一万点的暴击伤害". i was watching a film where 2 characters were video calling each other and one of them said this. google translate couldn't . a lot in advanced.

What is the predicate noun in the following sentence? my favorite flower is the rose.

When will i get refunded for my cancelled subscription?