What is a proper terminology to use when putting the question?

What is the author's purpose in this passagea. to remind people to avoid individuals who occasionally display bad manners.b. to encourage people to embrace the feeling of superiority over others.c. to persuade people to demonstrate good manners at all times.d. to convince people to freely express their emotions.

Which cause-and-effect relationship in “broken chain” relates to the theme "by others, we ourselves"?

Money oweda. auditb. assetsc. capitald. liabilities