Which is a guideline for dealing with conflict? because you are right, demand your solution is the only way to solve the problem remain on the topic at hand bring up similar issues from the past always discuss the issue in a group setting,

The proper answer for this question would be:

Two answers would be is to “remain at the topic at hand” most people tend to stray from the conflict that they are faced with, and without any solution to solve the problem. Another is to “always discuss the issue in a group setting” or to an individual person whom you trust to hear different opinions from other people, so you will eventually find the right answer. These are two of the guidelines that would help in solving a conflict, it is the proper way to establish good communication with other people and to prevent any problems from getting bigger.

is there a year set? the question is incomplete

where is the passage