Multiple elements work on individuals to affect their behavior. while an individual may intend to do the right thing, can alter this intent. a. cognitive dissonance b. the desire for financial gain c. familial expectations d. organizational or social forces e. religious beliefs

Melissa’s mother, rita baker, shows up shortly after the hospital receives melissa’s letter requesting release of her information to her attorney again. rita states that the attorney needs the copies as soon as possible due to a court deadline, refers to it as “an emergency” and asks to be given the copies of melissa’s medical record to take to the attorney’s office. what action should the record clerk take and why?