Sharon observes her older co-worker, robert, being rude to a new trainee. she has seen this behavior in robert whenever the company brings in new trainees. sharon believes that robert resents the younger management trainees, who he refers to as "know-it-alls." she talks to him about to him understand.

I believe the answer is stereotyping
stereotyping refers to the act to identify all members of one social group with the same characteristics.
This identification tend to be really oversimplified and could be considered as a 'prejudice' towards that social group.

Urban growth invariably feeds increased commercialization and industrialization. it requires continually expanding land areas. when urbanization rates are high, and countries do not have the institutional and managerial capacities or economic wherewithal to manage such rapid growths, they exert intense pressure on the types and nature of the resulting settlements. they contribute to the development of overcrowded slums and shanty towns without adequate essential services and necessary infrastructure.-by asit k. biswas and cecilia tortajada