Which term describes the level of satisfaction that customers get from a good or service

The term that describes the level of satisfaction that customers get from a good or service is customer satisfaction. It is a measure and a level of how much  products and services supplied by a company meet or  customer expectations.
Companies have to worked hard to increase their customer satisfaction levels. 

Write out a reference sheet. document your findings. use a presentation to show the findings. give a detailed outline to each individual.