According to Freud, the ego uses defense mechanisms in order to a. help the id get what it wants. b. reduce anxiety. c. channel psychic energy into a socially productive action. d. satisfy the superego's demands.

Answer A

Explanation:

A>

Explanation:

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.