The two concepts that the text cites as being a response to deviant behavior are: a. treatment and punishment. b. punishment and restoration. c. retribution and treatment. d. restoration and punishment.

answer; /// (a) and (b) ; /// but i believe the correct answer is ; /apart from fines and jail time, driving under the influence puts the life of the driver and everyone else on the road at risk; (b)

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.

answer; the candidate for vice president;