How is human changed from animal to so- cial bring ? Describe​

: We humans are social beings; we share mirror neurons that allow us to match each other's emotions unconsciously and immediately. We leak emotions to each other. We anticipate and mirror each other's movements when we're in sympathy or agreement with one another—when we're on the same side.

the 2nd option is the answer

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.