Acriticism of the symbolic-interaction approach is that it

A criticism of the symbolic-interaction approach is that it  ignores the influence of factors such as culture, class, gender, and race

the symbolic-interaction approach argue that people's behavior toward an action/object is simply derived from the interaction between the people and that action/object and nothing else.
This approach managed to see the role of other factors such as culture, class, gender, and race, which could cause different response from a same interraction