Definition of the central problem. Identify the dilemma involved in the case. If a dilemma cannot be identified, look for the nature and the scope of the main problem(s) of the case. Separate the central problem from other problems. Define them separately. Distinguish between problems and symptoms of problems.

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it is only possible to determine the dilemma to which the question refers, with a complete reading of the question. However, we can consider that a dilemma is a problematic situation that presents several contradictory elements that make it difficult to solve the problem and make decision-making difficult. This is because the dilemma presents two alternative solutions, but neither seems good enough.

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