Social Studies, 20.01.2021 22:40 milkshakegrande101
25 PTS DONT GUESS
Read the passage. What should Milo do? What customer service skills would he be showing? Milo works for a cruise company. His company offers a seven-day Mediterranean cruise. A young couple seems interested in the cruise. They are especially attracted by the reasonable price range. While discussing the details of the cruise, the couple asks if free clean water will be available. Milo knows that water isn't included in the overall price and that the couple will have to pay for bottled water. Milo should (A. BLANK) Milo is showing (B. BLANK)
PICK 1 FOR THE FIRST BLANK
A.
1.tell them water will be available because there will be many shops selling bottled water on the cruise
2. tell them that the water is not included in the overall price
3. tell them that water will be available because August it one complimentary water bottle with lunch and dinner
PICK ONE FOR THE 2ND BLANK
B.
1.patience
2. honesty
3. effective communication.
Answers: 1
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