Cristina is conducting a mixed-methods study that includes data gathered through a quantitative survey as well as follow up survey transcripts. She works diligently to calculate basic descriptive statistics as well as identifying codes and themes in her qualitative data. What process is Cristina involved in

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.