The process of discussing an issue to reach a settlement or agreement is called? Conciliation. 'A process in which the parties to a dispute, with the assistance of a conciliator, identify the issues in dispute, develop options, consider alternatives and endeavour to reach an agreement.

Conciliation. 'A process in which the parties to a dispute, with the assistance of a conciliator, identify the issues in dispute, develop options, consider alternatives and endeavour to reach an agreement.

Explanation: thx to go0gle

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