Kyle's work group consistently exceeds the goals the members set for themselves some months ago. In an attempt to better motivate the group, Kyle thought it would be a good idea to set new goals. This is an example of Kyle exercising control by:

The correct answer is - the corrective action.

Explanation:

The corrective action is a procedure of speaking with the representatives or employees to motivate and improve participation, or execution and help in achieving the goals.

An individual may take corrective actions when different techniques, for example, instructing and execution the executives have not been effective or goals are easy to achieve and motivate better.

Thus, the correct answer is - the corrective action.