You booked a hotel through a local travel agency. The accommodations were not as the agent described. Although you stayed in the hotel, you were very unhappy and feel that the agent is at fault. The best way for you to communicate your unhappiness with the accommodations would be to:

Brandy has been given a great deal of opportunity to advance her career. she recently got a huge increase in authority and salary, and she was hired to do what she has always claimed was her dream job. however, brandy is not enthusiastic about coming to work, and when she is there, she spends most of her time complaining about how maurice got a bigger office and nicer furniture than she did. brandy’s behavior would seem to support theory.