Kim, a nail technician at Metro Salon & Spa, has an appointment today with Rylee, who tells her, "My nails are a mess!" After washing their hands, Kim and Rylee sit down for the hand and nail analysis, and Kim identifies several issues of potential concern. Kim notices that Rylee's nail beds are blue. What should she do to determine whether Rylee's case of blue fingernails is due to poor circulation?

The technique of getting a commitment from a potential customer and then changing the terms of the agreement is best described as low-balling. cognitive dissonance. reciprocal concession. the foot-in-the-door technique. a half-dozen high school students are going to a concert. chantal wants to wear a new colorful outfit that she just received as a gift, but she assumes that her five friends will all be wearing nothing but black leather. chantal decides to do likewise, and leaves her colorful outfit in the closet. chantal’s behavior is an example of conformity. resistance. reciprocation wariness. idiosyncrasy credits.