What is the advantage of developing criteria for assessing the effectiveness of business products and processes?
Assessment criteria are answers.
Assessment criteria are inexpensive.
Assessment criteria provide you with a list of relevant things to measure.
Assessment criteria provide you with a list of people to contact to learn more about process mentoring.

After many late nights of hard work, more planning meetings than you care to remember, and many pots of coffee, your initiative has finally gotten off the ground. These are general criteria that should be used as a basis for developing evaluative questions through the full range of evaluations topics, i.e. from single intervention through to thematic, and ways of conducting the evaluation, e.g. joint evaluation.

Taken together, these five criteria should provide the decision-maker with the essential information and clues to understand the situation and determine what should be done next.

To the extent that specific evaluations have specific purposes, that there is no one right way to conduct an evaluation and that these criteria are interdependent and not mutually exclusive, their relative meaningfulness for a specific evaluation should be assessed and trade-offs discussed in each case to ensure that key questions are addressed and to avoid unnecessary effort and expense.

In addition, use of the five criteria does not exclude that other criteria might be used as well to better focus the evaluation on specific characteristics of the intervention and its context.

I hope I can help you :)

manifest functions are the recognized and intended consequences of any social pattern, while latent functions are those unrecognized and unintended consequences. to analyze the manifest functions of any social institution, we have to study its contribution to the continuation of a group, community, or society.