A college president need not be effective in designing promotional brochures. A corporate executive need not be able to program the department's computer system. These examples illustrate in a bureaucratic organization.
a. hierarchy of authority
b. goal displacement
c. division of labor
d. impersonality

c. division of labor

Explanation:

This is an example of a common situation in bureaucratic organizations: the division of labor. The division of labor occurs when members of an organization divide their tasks, allowing individuals to specialize in a particular area of industry or knowledge. This allows people to reach a higher level of performance in a particular area.

answer; procedural justice;