Karla has just learned about the friendly silent questioning stare method (FSQS) of responding to objections. She uses it in a meeting with a prospect the next day. In this context, Karla is using a(n) method of probing.

Nonverbal          

Explanation:

Karla has just learned about the friendly silent questioning stare method (FSQS) of responding to objections. She uses it in a meeting with a prospect the next day. In this context, Karla is using a nonverbal method of probing.  Probing is aimed at continuing a discussion or inquiring closely about an area of interest, probing can be done verbally with the use of direct questioning to elicit response from a subject or with the use of nonverbal methods such as signs like, the raising of an eyebrow or the tilting of the head and other communicative signs.

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