Belle and Diamond are spending the day together. First, they have breakfast at McDonalds, then have a quick work-out at Curves followed by a massage at Massage Envy, and getting their nails done a Red Persimmon. They finish their day with getting their hair done at Fantastic Sams followed by ice cream at Ben & Jerry’s. What do these businesses have in common?

Martin is managing a production line in a manufacturing plant in the midwest. martin has a quality and productivity problem in one part of the manufacturing process. he discovers that his workers aren't sure what to do. when he asks why they didn't ask questions, the universal reply is, "we midwesterners don't ask questions, we just do." martin decides to address this problem by offering recognition rewards for anyone who asks the most job-related questions each month that lead to process improvements. unfortunately, martin finds the program doesn't work. when he further questions his workers, he discovers that no one wants to be the first to ask questions. as a group, workers still feel that they should figure it out on their own and not ask questions. martin finds carmen, one of the workers that everyone else admires, and talks her into being the first to ask questions as part of the program. after about a month, several other people begin to submit questions, and soon everyone in the plant is asking questions. refer to case 6.1. martin's plan failed initially because he didn't consider the power of on attitudes.

In the case of furman v. georgia (1972), the united states supreme court ruled that the death penalty- in specific cases- being arbitrarily and inconsistently imposed, often in a discriminatory manner. as a result, the imposition of the death penalty as a punishment was stopped throughout the united states.

Two types of survey questions are open questions and closed questions. an open question allows for any kind of response; a closed question allows for only a fixed response. an open question and a closed question with its possible choices are given below. list the advantages and disadvantages of each question. open question: what can be done to get students to eat healthier foods? closed question: how would you get students to eat healthier foods? 1. mandatory nutrition course 2. offer only healthy foods in the cafeteria and remove unhealthy foods 3. offer more healthy foods in the cafeteria and raise the prices on unhealthy foods what are the advantages of an open question?