Tracy has an idea that is low on value and usefulness and low on degree of novelty. According to the Neck Idea Generation Matrix, the idea has the quality of .

irrelevant

Explanation:

Under the neck idea generation model, Tracy's idea would be considered irrelevant as it low on all three measures: value, usefulness and novelty. If an idea is high on usefulness and value under this model however but low on novelty, it would have the quality of improvement as it is seen to have potential and can be improved upon.

answer; in small towns;

answer; the automatic system because it is a "gut reactor"