Yolanda is working as a research assistant to a psychologist who is designing a new culturally sensitive personality test. Yolanda is preparing the test to be given to a very large, representative sample of people in order for norms to be established. Her work is being done for the purpose:

Standardization/standardisation.

Explanation:

Yolanda is engaged in the process of standardization which is implementing, developing, creating, applying, etc. several types of consensus for different groups, parties or individuals. In other words, what she is doing is to facilitate custom processes in order to solve the problem of coordination for this large group of people.

hello,

your answer is ready

i believe its either the first or third option but i'm leaning more towards the third option:

the first excerpt makes a logical appeal, while the second excerpt makes an emotional appeal.

your pal

~papaguy