Is a process of focusing attentively on what a person says, actively working to understand and interpret the content, and then responding to acknowledge understanding.

Active listening

Explanation:

Active listening -

It is the method by which the person listen to a particular speech or words with complete focus and attention , is referred to as the process of active listening.  

The person is completely into the topic and tries to focus on each and every word with full attention.  

Hence, from the given information of the question,  

The correct term us active listening.  

are there any options?

answer; ///attempts to change more than once behavior at the same time;