Apaper sales company designs and offers a new method of purchasing and shipping commercial quantities of paper through their web site. earlier, the company used to do its business through its sales representative. this is an example of a(n) change.

planned change

Explanation:

Planned change -

It is the method , to arrange the portion of the organisation or complete organisation , by using new and updated technology or method , in a better direction , is known as planned change .

The method is very beneficial for the company or organisation , to develop and flourish is a better way , to compete with other organisation in the growing market .

Similarity , from the question , the process of purchasing is done via online platform , which was previously done manually via offline method , hence , depicting planned change .

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