16. when soliciting authentic feedback as a means of increasing self-knowledge, you should: a. avoid making suggested changes for the first year. b. defend yourself on each point that is raised. c. restate the feedback and ask follow-up questions. d. be sure that the feedback session is part of a formal process.

Option D

Explanation: since you are requesting for an authentic feedback response maybe from a delivered speech or for a particular work you just concluded, the best way to receive such kind of feedback, is through formal process. Request for such feed back formally. This is why option D is a better way to receive feedback for increasing self knowledge, the truth will be communicated to you in this process whether good or back.

sounds good to me mate!

glass wants to live in a world of super heroes and villains. he have lived all his life trying to be responsible for the creating the origin story of a super hero; he schemed and caused many incidents (many of them fatal) hoping that someday someone with superpowers would show up and save the day.

he knew himself very much. he saw himself as a villain of a real-life super hero story. he was aware of his strengths (more than smart enough for being manipulative and scheming) and weaknesses (having fragile bones and having to rely on his mind to succeed).