When napster first enabled users to exchange music files on the internet, recording companies cried "foul" even though there were no laws to limit such exchanges. this gap between social norms (no law) and technology (access to computers) provides an illustration of what william ogburn called

Explanation:

Cultural lag is the notion that culture takes time to catch up with the technological innovation and it causes various social conflicts and problems. It is helpful in explaining and identifying social problems to predict the future problems.

This term was first coined in 1922 by sociologist William F. Ogburn, according to him cultural lag occurs due to the tendency of material culture to change and evolve quickly while non material culture remains fixed and resists change. Due to these opposing aspects of culture accepting new technology becomes difficult.