Personal selling can be more effective than advertising in complex selling situations because it is a. designed to reach large groups of consumers b. nonpersonal c. interpersonal d. only used for face-to-face customer interactions e. less engaging than advertising

Which of the following statements concerning gender differences correctly describes an effect on workplace​ communication? a. women emphasize content and outcomes in their communication​ efforts, whereas men place a higher premium on relationship maintenanc b. outdated concepts of gender and sexual orientation are no longer a source of​ confusion, controversy, and discrimination. c. the share of management roles held by men compared with those held by women remains equal the further up the corporate ladder one goes. d. the perception of gender roles in business varies from culture to​ culture, and gender bias can range from overt discrimination to subtle and even unconscious beliefs. e. evidence suggests that men and women tend to have the same communication styles.