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Social Studies, 26.11.2019 17:31 kaileyy06

Neil bought an expensive cell phone and felt that the price was justified for the features provided. however, he faced some technical issues within a week of the purchase and took the cell phone to the nearest service center. he was promptly attended by the customer support staff, and his cell phone was replaced with a new one. neil was satisfied with the way the company handles his complaint. in the given scenario, the satisfaction experienced by neil can be best explained by the concept of

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